Financial Navigators

The City of Hartford in partnership with the Connecticut Association for Human Services has launched a Financial Navigator program to help residents manage the financial impact of COVID-19. Financial Navigators provide one-on-one telephone assistance – AT NO COST – navigating critical financial issues and making referrals to other social services and resources.

Request a Phone Session

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What Happens In a Financial Navigation Session?

The session will last approximately 30 minutes. Navigators can help you prioritize financial concerns, identify immediate action steps, and make referrals to programs and services. During the call Navigators can help with:

  • Prioritizing daily living expenses, like housing, food, and insurance
  • Maximizing income, by sharing referrals that offer benefit eligibility services, emergency cash assistance, and emergency loans
  • Managing debt, from credit cards to student loans to child support
  • Avoiding predatory scams
  • Accessing other social services
  • Budgeting for future loss of income

Request a Phone Session

Please Note: Financial Navigators provide information relevant to your needs; they cannot provide direct financial assistance like cash or loans. After the session, your Financial Navigator will send you a follow-up email outlining next steps and referrals.

Luz Holmes


Luz Holmes, Hartford Financial Navigator

Raised in Hartford since the age of 4, I am still a proud resident of the Upper Albany neighborhood. I am a graduate of the University of Saint Joseph and currently obtaining my Masters of Arts at Liberty University in Executive Leadership and International Studies.

As a community leader I have taken on a variety of roles such as performing artist, program administrator, inspirational speaker, community organizer, national presenter, influencer, and much more. During the past several years, I have cultivated my purpose and passion for Community Engagement through interacting and pouring into my every chance I get. I am currently the Co-Chair for the Upper Albany NRZ, and I hold board and leadership positions in community organizations such as ActUp Theater Inc., Urban League of Greater Hartford Young Professionals, Urban Alliance Next Generation Initiative, City of Hartford Youth Advisory Board, and more. Now having the privilege to be the Hartford Financial Navigator, my goal is to help you navigate through your financial concerns during COVID-19. I look forward to speaking with you.